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Frequently Asked Questions


Is free shipping available?

Yes, FREE cash on delivery is available for orders above Rs 5,000. View our Shipping and Delivery page for details.

What are your exchange policies?

We offer a 15 days exchange guarantee with 100% satisfaction guaranteed. We will be happy to exchange unopened products within 15 days. Clearance sale items are not exchangeable unless damaged during the shipping process.

What is the delivery time?

Local order delivery can take between 5 - 7 working days, and International delivery can take between 10 - 15 working days; depending on the size and availability of the product. Orders are processed within 24 hours and are generally scheduled for delivery on the next working day. Timely delivery is subject to availability of stocks and payment authorizations. In certain cases, we might request for some form of payment verification or source to process the order.
During SALE delivery time is upto 10 working days.

What are the delivery charges for local and International orders?

Local
Bin Rizwan provides free shipping nationwide for orders worth Rs. 10,000 and above. A shipping cost of Rs. 150 will be charged for any order value under Rs.10,000 for KARACHI & A shipping cost of Rs. 250 will be charged for any order value under Rs.10,000 for Rest of PAKISTAN

International

US / Canada / Australia & Rest of the World:
will be updated soon.

UK:
will be updated soon.

UAE:
will be updated soon.

How will I know that you have received my order?

The Sales Order Summary emailed to you will act as confirmation that your order has been logged in our record. If you do not get this email, please Whatsapp Customer Service at +92 310-1111393

Are there any additional charges on exchange?

We will not charge for any exchange orders if the article(s) delivered to you was damaged or incorrect. If the customer wishes to exchange the article, even if the order was correct, then the customer will bear the expense of sending us the article(s).